FAQ´s
So what the hell´s this Tee–Wolf all about?!
Tee–Wolf is a London based fashion label company specializing in ultra high quality, limited edition t–shirts that are creative, daring, bold and striking. Our in–house design team works with some of the best contemporary artists around the world to create the ultimate individual fashion wear.
At Tee–Wolf.com, each design will be available for 1 week only and then it is taken off the site and is gone forever! The Tee–Wolf principle is simple – great design, ultra high quality, limited quantity and uncompromised service.
You can check out Tee–Wolf´s adventures on the site, or on Youtube, Facebook and all over the net.
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When does the new shirt go up for sale?
Every Sunday night, there´ll be a brand, spanking new t–shirt design on sale, and it will stay there for a week.
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Can I still buy last week´s t–shirt?
No way José – sorry, after the week is up – the t–shirt design is gone for good! Contact us though, just in case we have a spare one!
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What kind of t–shirts do you print your designs on?
The t–shirts are the finest quality 100% cotton t–shirts, in the latest cut that´s comfortable and fashionable.
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What´s the exact size of the t–shirts that you sell?
Check out the link to the size guide.
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Do your shirts shrink?
All of our t–shirts are pre–shrunk to avoid any shrinkage once you have bought it. No one likes shrinkage!
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Who designs the t–shirts that are on sale?
All our t–shirts are designed by a combination of in–house designers and art that has been submitted through the website.
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Do the artists get paid?
Yes – everyone makes some money here! Depending on what is agreed – we will either pay a one off fee or a fee per t–shirt sold. Contact us for more info.
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How and when do artists get paid?
We will transfer the money to the artist via paypal within 28 days of your design going on sale.
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How do I submit my design to your site?
Click the link at the top of the page, to submit your art and check out our submission guidelines or email us at art@tee–wolf.com
(If your design is selected, we will contact you for the high res version and to finalise the details).
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How long will it take to get my t–shirt?
We will aim to ship within 10 days of your order. We post 1st class Royal Mail to inland UK addresses and airmail to all others, so actual lead times may vary depending on the post.
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How much does shipping cost?
Shipping to inland UK is free and we will post your tee 1st class Royal Mail. International shipping will cost £7.00 and we will send it airmail.
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I don´t have Paypal – how can I pay?
When you click the pay button and are taken through to pay pal, then look to the left hand side and you can fill in your card details to pay by whatever card you like (more or less!)
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Will you ship to my country?
We ship all over the world! If you are unsure, email us at info@tee–wolf.com and we sort something out for you.
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What´s your privacy policy?
We hate spam as much as you, and will therefore guard your information with our lives. At Tee–Wolf we will not rent, sell, lend or share in any other way your personal information apart from for the purposes of shipping – ie we will have to give your shipping address to our courier to ensure your t–shirt gets to you. We have no access to your credit card details as all payments are handled through Paypal. We will not email you unless you have opted onto our mailing list, and if you want off the list, there will be a link at the bottom of each email to click – it´s as simple as that. In other words – don´t worry, your details are safe with us.
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What is your returns policy?
If you have received the wrong item, or in the wrong size, or are unhappy with your purchase for any other reason, then just send an email to us at info@tee–wolf.com and let us know so that we can arrange the return with you. Please include your transaction number in the subject line of the email that you send us.
All returns must be within 30 days from the date of purchase and any item being returned must not be worn or washed.
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I like the design but I want it on a Hoody, cap, boxers, socks or other item of clothing. Can I get it?
Yes – please contact us at info@tee–wolf.com
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Is my credit card transaction secure on your site?
Yes. We process all payments through Paypal, which uses standard 128 bit SSL encryption.
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Contact Us
If you want to contact us then click the link at the top of the page or email us at info@tee–wolf.com and we´ll respond as soon as we can!
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